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OpsCenter 7.5.0.4 admin password reset util

Created: 26 Nov 2012 • Updated: 27 Nov 2012 | 2 comments
This issue has been solved. See solution.

I upgraded OpsCenter from 7.1 to 7.5.0.4 and I can't login using the admin account. I can't find VSSAT in it's described directory and if I run it from Symantec\OpsCenter\server\eat\bin it gives me the following.

 

 

vssat initAtHandle ERROR V-18-7115 Failed To Initialize Authentication Library.
 
Error initialising the AT Library
 
How do I reset the admin password on the server without knowing what it is today for version 7.5.0.4 OpsCenter?

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MilesVScott's picture

Did you try these steps or different ones?

 

http://www.symantec.com/business/support/index?pag...

If my answer was helpful, please mark as a solution so others can benefit as well.

NBU 7.1.0.3,Win 2k3 Enterprise x64 SP2

Miles Scott | Holland & Knight
IT Infrastructure Specialist

SOLUTION
virtualeverything's picture

yes I did. For whatever reason it did not work yesterday. I've rebooted the box and tried the exact same commands again and it worked this time... beats me why, I had previously rebooted as well.