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Optiplex 960 Problems

Updated: 21 May 2010 | 4 comments
sword_zac's picture
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Product:  Symantec Ghost Solution Suite 2.5
Hardware: Dell Optiplex 960

The problem:  Fails to run sysprep.exe on the client

Description:  After making an "Image create Task" in the ghost console for the target PC, the image fails to create.  I was orignially having a problem getting into the virtual partition because network drivers for the card were missing from WinPE.  After following the instructions www.symantec.com/connect/blogs/adding-drivers-winpe i was able to proceed to the next step.  Now the PC reboots and appears to run sysprep (i know this because i see it going through the unatended setup).  However at the part where the PC should reboot into the ghost application and start interfacing with the ghost cast server, it simply reboots into windows XP and the ghost console tells me that task failed at running sysperp.exe.  When i check the error more specificly it says to check permissions on sysprep.exe and make sure it exists on the client.  I don't think this is the problem.

Randall !  Help!

-Thank you

zachary

Comments

sword_zac's picture
14
Aug
2009
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www.symantec.com/connect/foru

www.symantec.com/connect/forums/having-several-problems-trying-deploy-ghost  is close to what is happening to me.  im watching the failure more closely now.

sword_zac's picture
14
Aug
2009
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enabling PXE support for the

enabling PXE support for the NIC in the bios didnt help ..  it still says  "127.0.0.1 polling for bound server ghost <time>"  for exactly 10 mins.  then it reboots, runs sysprep, reboots.. and im in windows XP.   Maybe there isnt a driver template for the NIC?  How do i add one?

sword_zac's picture
17
Aug
2009
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Problem still exists.  No

Problem still exists.  No solution found.

Luman's picture
17
Aug
2009
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 I would add both the NIC

 I would add both the NIC drivers & the S-ATA AHCI drivers to WinPE either from Dell or from Intel if you haven't already (I know you mentioned adding the NIC drivers). That solved 99% of my problems when dealing with these newer chipsets.

If you download the drivers from Intel rather than Dell, you may be able to cover more chipset versions than if you download a similar file from Dell.