oracle database credential test fails
I have BE 2012 on windows server, and RALUS installed on oracle linux 5 with Oracle 11g2.
All credentials tests suceeded except on oracle database credential fails.
root credential on linux server ==> test succeed
oracle credential on ocracle instance ==> test succeed
sysdba credential on oracle database ==> test fails
due to this I'm unable to connect to the database to perform a backup.