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Origin of e-mail alert - SEP Manager database has gone down?

Created: 11 Jan 2013 • Updated: 11 Jan 2013 | 6 comments
This issue has been solved. See solution.

I want to change the recipients of this particular e-mail alert, but I can't find the configuration area in the management console.  I'm guessing at this point that it's a system-generated event that uses e-mail addresses listed somewhere in an area that isn't explicit about where all those are used?

Anyway, if someone can tell me where the addresses are that are used for the "The Symantec Endpoint Protection Manager database has gone down and needs immediate attention" are, I would be very grateful!  :-)

 

Thanks,
Mark

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Ashish-Sharma's picture

HI,

May be you can't change Notification..

You can raised IDEA for Same

Thanks In Advance

Ashish Sharma

 

 

saturnnights's picture

Are you saying that I can't change the recipiets of that notice?  That doesn't seem likely as it's currently going to two people - one of whom no longer works here and the other (who does) wants additional people added to replace the guy who's gone.

Thanks,
Mark

.Brian's picture

I believe if they are setup as a System Administrator and have an email entered address under their name in SEPM they will automatically get them. Or check your notifications in the Monitors tab and edit accordingly for the System Events alert.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

saturnnights's picture

Thanks - that thread helped, I believe...  At least, it led me to think that maybe I should create a new notification with all of the recipients in it.

 

Thanks,
Mark

.Brian's picture

Or just add to the existing one. But whatever is easiest for you.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.