Video Screencast Help
Search Video Help Close Back
to help

Os Attacks

Created: 26 Nov 2012 | 5 comments
Anishk's picture
0 0 Votes
Login to vote

Hi,

 

Some of our xp and win7 computers are getting Os attack pop-up's in between. Just searched and got a microsoft update fix but for no help..!!!!

 

 

Regards,

Anish

Comments 5 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

Could you please provide us the screenshots of these Errors, please?

OR

Please provide us the exact error message along with the SID Number.

In such case, make sure the OS is updated with the Latest Microsoft Security patches and Service Packs.

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

0
Login to vote
pete_4u2002's picture

is this IPS pop up? did you apply MS patches on the targeted system?

0
Login to vote
Brian81's picture

Please post a screenshot or log of exact message

0
Login to vote
Mithun Sanghavi's picture

Hello,

Check this:

http://www.symantec.com/security_response/attacksignatures/detail.jsp?asid=23179

Patches for the correct OS architecture are found here:

http://www.securityfocus.com/bid/31874/solution

Defintiely do get those patches applied, and do ensure that IPS is functioning on all SEP clients.  Trying to protect against today's sophisticated threats with AV alone is like fighting with one hand tied behind your back.

Some other excellent advice from Security Response:

http://www.symantec.com/theme.jsp?themeid=stopping_malware&depthpath=0

Reference Thread with similar issue: 

https://www-secure.symantec.com/connect/forums/os-attack-message

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

0
Login to vote
theexplorer's picture

Please run Symantec Power Eraser (it will be integrated with SEP support tool)  with Scan for rootkits enabled.

Good Luck!

Good Luck!

0
Login to vote