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Os Attacks

Created: 26 Nov 2012
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Hi,

 

Some of our xp and win7 computers are getting Os attack pop-up's in between. Just searched and got a microsoft update fix but for no help..!!!!

 

 

Regards,

Anish

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Mithun Sanghavi's picture
Mithun Sanghavi
Symantec Employee
Accredited
26
Nov
2012
Votes
0

Hello, Could you please

Hello,

Could you please provide us the screenshots of these Errors, please?

OR

Please provide us the exact error message along with the SID Number.

In such case, make sure the OS is updated with the Latest Microsoft Security patches and Service Packs.

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

pete_4u2002's picture
pete_4u2002
Symantec Employee
26
Nov
2012
Votes
0

is this IPS pop up? did you

is this IPS pop up? did you apply MS patches on the targeted system?

Brian81's picture
Brian81
Trusted Advisor
Certified
26
Nov
2012
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0

Please post a screenshot or

Please post a screenshot or log of exact message

Mithun Sanghavi's picture
Mithun Sanghavi
Symantec Employee
Accredited
28
Nov
2012
Votes
0

Hello, Check

Hello,

Check this:

http://www.symantec.com/security_response/attacksignatures/detail.jsp?asid=23179

Patches for the correct OS architecture are found here:

http://www.securityfocus.com/bid/31874/solution

Defintiely do get those patches applied, and do ensure that IPS is functioning on all SEP clients.  Trying to protect against today's sophisticated threats with AV alone is like fighting with one hand tied behind your back.

Some other excellent advice from Security Response:

http://www.symantec.com/theme.jsp?themeid=stopping_malware&depthpath=0

Reference Thread with similar issue: 

https://www-secure.symantec.com/connect/forums/os-attack-message

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

28
Nov
2012
Votes
0

Please run Symantec Power

Please run Symantec Power Eraser (it will be integrated with SEP support tool)  with Scan for rootkits enabled.

Good Luck!

Good Luck!