Hi,
I have recently updated my PGP Universal Server to support the newest version of Encryption desktop. In previouos versions i would be able to decrypt a drive by right clicking on it in the PGP Desktop window. After clicking the decrypt button i would then be prompted for my WDE Administrators Passphrase. Since installing and testing this new version i am finding that the Decrypt button is greyed out. If anyone has experienced this please assist as i need to figure out how to get the drive decrypted.
Notes:
- i am logged in as the enrolled user
- i have adminitrative rights on the computer
- i am the WDE adminstrator and server manager so i have all passwords required.
- osx version 10.8.2
- PGP Universal 3.2.1 (Build 4921)
I have updated my policy and still i am unable to decrypt. any assistance would be appreciated.