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OSX 10.8.2 won't boot after installing PGP 10.2.1 MP4

Created: 14 Jan 2013 • Updated: 17 May 2013 | 2 comments
This issue has been solved. See solution.

Hi,

We're using a brand new Apple Mac Book Pro running 10.8.2 Mountain Lion and tryng to encrypt the entire drive. As per the October press-releases, we're using PGP 10.2.1 MP4 but after restarting, the grey-screen apple logo turns into a circle with a slash thru it and becomes unresponsive. 

Should this work as a simple install?

Thanks in advance,
Jason

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PGP_Ben's picture

Yes, it should work. I would check your boot EFI version with Apple to make sure that it is the most current version. Apple had an incompatability with Full Disk Encryption products, including PGP WDE (now Symantec Encryption Desktop).

Please see the following tech article for more information:

http://www.symantec.com/docs/TECH195008

Thanks

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SOLUTION
PabloEscobar's picture

i can do it hav pc also in my mac System Version:    OS X 10.8.2 (12C3012)
  Kernel Version:    Darwin 12.2.1
  Boot Volume:    Macintosh HD
  Boot Mode:    Normal
  Computer Name:    scarface’s MacBook Pro
  User Name:    scarface (scarface)
  Secure Virtual Memory:    Enabled
  Time since boot:    6 days 3:03