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Out of Date .jdb Files

Created: 05 Sep 2012 • Updated: 05 Sep 2012 | 3 comments

I maintain a stand-alone network that uses Symantec Endpoint Protection Manager 11.x for Windows XP.  I normally go to the Symantec site weekly for the latest virus definitions which come in a .jdb file.  The last couple of weeks, the page I normally go to points to virus definitions that are 1-2 weeks old.  Sometimes, I go back to the same page later in the day and it's up to date.

Today, the .jdb link points to vd3a2822.jdb, which says it was created 08/20/2012.  A co-worker in another state goes to the same page and sees vd3a4811.jdb whose creation date is 09/04/2012. 

I'm guessing everyone doesn't go to the same physical site when they go to the website.  Probably multiple servers to carry the load.

Is there a known time when these servers get updated?  Is there a certain time of day/week that's best to go get these .jdb files?

Thanks.

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pete_4u2002's picture

can you point the link where you download?

jdb files are updated on regular basis.

.Brian's picture

Clear your browser's temp files and than try the download page again:

http://www.symantec.com/security_response/definiti...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

spelegan-123's picture

Just refreshed the screen, http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce , and it's pointing to September 5 files.  I didn't clear any cache or temp files.  Thanks.