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out of date virus definition

Created: 03 Mar 2014 • Updated: 17 Mar 2014 | 7 comments
This issue has been solved. See solution.

At my present site out of date message popup on laptop screen when user come after a trip.
How can I disable it?

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raju123's picture


Endpoint Protection client warning: "Old Virus Definition File"

Article:TECH150078  |  Created: 2011-01-24  |  Updated: 2012-10-12  |  Article URL


Open SEPM Console
Click Policies
Click Antivirus and Antispyware Policies.
Edit Virus and Spyware Protection
In Virus and Spyware Protection Click on Miscellaneous under Window Setting
Go to Notifications
uncheck the Display a notification message on the client computer.
Chetan Savade's picture


Thank you for posting in Symantec community.

What's the SEPM and SEP client version?

This issue can be resolved by ensuring that the virus definition policy used by affected clients provides enough time before warning about outdated definitions. The configured time should be no lower than the amount of time it takes all clients in the environment to receive updated definitions plus one day.

This does not apply to SEP 12.1 Small Business Edition

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

.Brian's picture

You should find out the root cause of why the PC is not updating. Do you have a policy configured for the machine to get updates from Symantec when off the network?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

vishals's picture

User goes on tour for office work. They spent 1 month on tour. In which this message reflect. So they need to disable it.

technical_specialist's picture

You can configure the policy when user is on internet client will get update

Configuring mobile computers to automatically download definitions when disconnected from the Symantec Endpoint Protection 12.1 Management console

Article:TECH177361  |  Created: 2011-12-20  |  Updated: 2013-04-26  |  Article URL

How to configure mobile computers to automatically download virus definitions when disconnected from the Symantec Endpoint Protection Management console

Article:TECH104571  |  Created: 2008-01-02  |  Updated: 2010-08-13  |  Article URL

technical_specialist's picture

Coutd you please update your thread?

if your require any more assistance then please comment on the thread else mark as solution to choose the most helpful comment.