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Out of Disk Space - Symantec Enpoint Protection Small Business Edition 12.1

Created: 03 Aug 2012 • Updated: 03 Aug 2012 | 2 comments
This issue has been solved. See solution.

Hey,  I am expereincing some difficulties with Symantec Enpoint Protection Small Business Edition 12.1.  The Embedded database has grown to more than 120 Gb of disk space.  There are only 10 clients configured and managed by the SEP application at this time. I was not aware of a problem until I started getting error message that the disk space was low.

The SEP is installed on a 32 Bit Windows 2008 Enterprise Virtual Server with 2 GB RAM and 200 Gig Disk allocated.

After receiving the messages the "disk was almost full" I found a technical article here

http://www.symantec.com/business/support/index?page=content&id=TECH185177

and downloded the tool.  Once I  did a backup and was able to get the tool to run correctly, it began the process of "Unloading DB" and because the disk was almost full from the database, the following error occured while trying to shrink the database :

"Disk Full"  Disk full when writing to C:\progrmFiles\Symantec

Endpint Protection Manager\db\sem5.db." OS error: There is not

enough disk space. (error code: 112). Retry?

After aborting the shrinking process I no longer have any disk space available.

Any suggestions?

Thank you.

Comments 2 CommentsJump to latest comment

Ashish-Sharma's picture

Symantec Endpoint Protection Manager (SEPM) database transaction log (sem5.log) consumes excessive hard drive space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

Symantec Endpoint Protection Manager 12.1 database using a high amount of Hard drive space

https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-manager-121-database-using-high-amount-hard-drive-space

Thanks In Advance

Ashish Sharma

SOLUTION
Mohan Babu's picture

Inorder to fix this issue completely upgrade your SEPM to the latest build

Mohan Babu

moglie20@gmail.com

+91 9884382160

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