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Outgoing ERP and network communications issue on windows server 2008R2

  • 1.  Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 10:58 PM

    Hello,

    We have another critical issue with one of our ERP servers since our SEP upgrade to 12.1.4. We are no longer able to browse out through explorer, ping, or receive shared printer jobs that generate from this server. Does anyone out there have any idea, what we can configure within SEP to allow all traffic and communication through that we once had before the upgrade from 12.1.2 to 12.1.4?  Right now this production server is dead in the water.



  • 2.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:00 PM

    What sep components do you have install ?



  • 3.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:14 PM

    Hi James,

    I just ran the defaults install push down from the SEP Manager. I would have to investigate. This seemed to have affected each of our Domain Controllers. I was forced to reinstall the active directorys, DHCP, etc...to get them back going. It seems like this version is pretty rough on our enviroment. lol



  • 4.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:21 PM

    Try to install only AV feature not NTP and PTP feature

    Best Practices for Installing Symantec Endpoint Protection (SEP) on Windows Servers

     

    Article:TECH92440  |  Created: 2009-01-18  |  Updated: 2013-11-17  |  Article URL http://www.symantec.com/docs/TECH92440

     



  • 5.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:26 PM

    Hi James,

    I just ran the defaults install push down from the SEP Manager. I would have to investigate. This seemed to have affected each of our Domain Controllers. I was forced to reinstall the active directorys, DHCP, etc...to get them back going. It seems like this version is pretty rough on our enviroment. lol



  • 6.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:28 PM

    Hi James.

    Is it too late to remove the NTP and PTP features once they are already installed? Do you think this may reverse the symptons? Thanks



  • 7.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:32 PM

    NTP and PTP features once they are already installed

    You can add and remove feature after install sep client

    How to add or remove features to existing Symantec Endpoint Protection (SEP) client installations

     

    Article:TECH90936  |  Created: 2008-01-18  |  Updated: 2014-01-03  |  Article URL http://www.symantec.com/docs/TECH90936

     



  • 8.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 27, 2014 11:38 PM

    Thank You so much James for the articles. We will give this a try.



  • 9.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 28, 2014 08:07 AM

    You will need to reboot after NTP has been removed



  • 10.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Jan 28, 2014 02:41 PM

    Ok. Thanks Brian,

    We will give this a try after our production hours.



  • 11.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Feb 03, 2014 09:21 AM

    We have received update your another thread you have successfully removed NTP feature (except PTP) .

    Does after remove NTP feature still Issue available or not ?



  • 12.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Feb 15, 2014 11:09 PM

    Did you need more help here ?



  • 13.  RE: Outgoing ERP and network communications issue on windows server 2008R2

    Posted Mar 03, 2014 10:00 AM

    Do you need more assistance with your problem or were you able to get it resolved?

    If you could post an update for followers of this thread that would be most helpful.

    Otherwise, if resolved, you can close the thread out by clicking the "Mark as solution" link at the bottom left on the most helpful post. If multiple posts helped to solve your problem, please click the "Request split solution" link at the bottom left, select the most helpful posts and click the "Submit" button. This will benefit admins looking for a resolution to the same problem.

    Thanks and take care,
    Brian