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Outlook 2007 Addin error after manual SEP 12.1 RU1 MP1 install

Created: 05 Nov 2012 | 8 comments

Hi All,

can anyone please assist me in fixing this error:

this is happening on Windows XP SP3 after I manually remove the SEP 12.1 RU1 MP1 failed upgrade then I did manual install, but then the error above popped up.

Thanks,

Comments 8 CommentsJump to latest comment

Ashish-Sharma's picture

Support for Symantec Endpoint Protection's Optional Outlook Plug-In on Outlook 2010

http://www.symantec.com/business/support/index?page=content&id=TECH141640

Error: "The add-in 'C:\program files\Symantec Antivirus\vpmsece4.dll' could not be installed..."

http://www.symantec.com/business/support/index?page=content&id=TECH103099

Check this thread

http://www.symantec.com/connect/forums/outlook-plugin

Thanks In Advance

Ashish Sharma

 

 

Simpson Homer's picture

 

Workaround: use Outlook 2007, Outlook 2003 or another mail client.  
However the SEP 11.X Outlook plug-in is only supported on 32 bit versions of the operating systems even with the earlier versions of Outlook. 

Alternately, do not use this optional mail plug-in.  If a mail security program like Symantec Mail Security for MS Exchange (SMSMSE) is installed on the company's Exchange server or elsewhere in the mail flow (a dedicated mail scanning appliance, for instance) then any threats or other unwanted content should be cleaned long before the messages reach the end users.  SEP's optional mail scanning components are of most use only in very small offices or unmanaged deployments. If a proper solution is implemented elsewhere in the mail architecture, then the SEP plug-in adds provides very limited return for its resource usage.

The SEP 12.1 Outlook plug-in is supported for Microsoft Outlook 2010 on both 32 and 64 bit versions.

John Santana's picture

Yes, we do have symantec cloud which scans the email hygiene before.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

Simpson Homer's picture

 

Use Outlook 2007, Outlook 2003 or another mail client

The SEP 12.1 Outlook plug-in is supported for Microsoft Outlook 2010 on both 32 and 64 bit versions.

 
John Santana's picture

Hm... does that means I should not install it using the Outlook plugin ?

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

.Brian's picture

If symantec cloud is scanning your email gateway, you can remove the Outlook plugin within SEP.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

John Santana's picture

thanks for the clarification people.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.