Outlook 2007 Crash with MR1
Created: 15 Jan 2008 | Updated: 23 May 2010 | 15 comments
... and another Problem ... this time with the Outlook Component of SEP 11 MR1.
Open an email from the Inbox. Open the attachment by double clicking on it, or by previewing it ... no problem.
Get to the same email not by clicking on it in the Inbox, but by getting to this email with the Previous or Next Item Arrow from an open email and then you try to open the attachment and Outlook crashes.
Very annoying.
You uninstall SEP and Outlook works like a charm.
Hope Symantec will read this message and tell us if a fix is on the way.
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Same problem here, but kinda worse: no attachment open, don't matter how you open the email, or where it's located. It's happening with both Outlook 2003 and 2007.
It started some hours after upgrading SEP to MR1. Even unninstalling SEP or Office didn't fix the problem.
Same problem here. We think it's outlook 2007 and SEP, but with so many bugs floating around who knows. This crap was supposed to be fixed in MR1 per the change log.
Actually if the outlook is open for a period of time i'll get performance hits, and eventually a Virtual Memory problem, Page file bloats, and everything grinds to an awesome halt. I get application errors: smcgui.exe corrupted memory, smc.exe. Someone didn't cleanup a pointer. This is what happens when you have interns test your products. At least tech support speaks understandable English.
My solution, at the server disable outlook scanning. No problems reported in a couple hours.
Ben
Well, here the outlook scanning feature is already disabled... actually, it's been always disabled :smileyindifferent:
HA.
Afer I disabled it. No one can open their attachments. I get a can't find object, operation failed error.
I guess this is what they call the 'bleeding edge.'
Ben
Here's the fix for the stupid outlook not finding objects error.
http://service1.symantec.com/SUPPORT/ent-security....
Ben
wow, it worked perfectly :smileyvery-happy:
Thanks a lot!
Message Edited by Scott Klassen on 01-18-2008 08:25 AM
Message Edited by Xelliz on 04-17-2008 07:22 AM
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