I have an issue where a few of my employees are having issues when they go to open an archived email in Outlook 2007 and EV 10.0.  It's very similar to this article pertaining to EV 9.0.3: http://www.symantec.com/business/support//index?pa... They go to open an archived email and outlook locks up.  The Outlook.exe process go to full tilt and the memory usage shoots up (and changes), but the item won't and Outlook is frozen.

There are work-arounds that work sometimes, like doing a search for the item and forwarding/replying, which let you see the item and attachments.  As in the mentioned article, I can browse to the EV site just fine.

I can temporarily fix the problem by doing the following:

1) Resetting IE

2) Recreating the Exchange profile

3) Reinstalling the EV Outlook plug-in.

But eventually, the problem returns.

Any ideas?

Thanks

Steve