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outlook plugin

Created: 06 Aug 2012 • Updated: 06 Aug 2012 | 7 comments
This issue has been solved. See solution.

hi

i have sepm server and many client but one them are not work the  outlook plugin where this client's windows 7 and outlook 2010

give me if this supported or this feature disable by default

best regards

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W007's picture

HI,

Try to disable SEP client service after check it's working or not ?

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SAMI ALAMMARI's picture

hi

Problem

The optional Symantec Endpoint Protection (SEP) client Outlook AntiVirus plugin does not display in the Microsoft Outlook 2010 client interface.  Is it functioning?

Solution

For SEP 11.0 and SEP 12.0, users are encouraged to support the proposed product enhancement for this feature or funtionality to be included in future versions.

Workaround: use Outlook 2007, Outlook 2003 or another mail client. 
However the SEP 11.X Outlook plug-in is only supported on 32 bit versions of the operating systems even with the earlier versions of Outlook. 

Alternately, do not use this optional mail plug-in.  If a mail security program like Symantec Mail Security for MS Exchange (SMSMSE) is installed on the company's Exchange server or elsewhere in the mail flow (a dedicated mail scanning appliance, for instance) then any threats or other unwanted content should be cleaned long before the messages reach the end users.  SEP's optional mail scanning components are of most use only in very small offices or unmanaged deployments. If a proper solution is implemented elsewhere in the mail architecture, then the SEP plug-in adds provides very limited return for its resource usage.

The SEP 12.1 Outlook plug-in is supported for Microsoft Outlook 2010 on both 32 and 64 bit versions

see http://www.symantec.com/business/support/index?pag...

best regrads.

 

BALFAKIH COMPUTERS
 
W007's picture

Hi,

Check this artical.

Support for Symantec Endpoint Protection's Optional Outlook Plug-In on Outlook 2010

http://www.symantec.com/business/support/index?page=content&id=TECH141640

 

Outlook attachments are unavailable with the AntiVirus Outlook plug-in installed and disabled

http://www.symantec.com/business/support/index?page=content&id=TECH103682

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SAMI ALAMMARI's picture

hi

The SEP 12.1 Outlook plug-in is supported for Microsoft Outlook 2010 on both 32 and 64 bit versions

so that there are two option to be done solution .

 

Upgrade sepm 11 to 12 then all client Autoupgrade after assign package that disable outlook plugin  feature

 

Use Outlook 2007, Outlook 2003 or another mail client

 

see upgrade process

http://www.symantec.com/business/support/index?page=content&id=TECH163602

 

BALFAKIH COMPUTERS
 
SOLUTION
arwa_ahemed9@live.com's picture

hi sami

i will try to upgrade prcess this optimal solution for that case where the sepm console is sepm 11 mr1 so that if any error i will send it

best regrade

Dushan Gomez's picture

Sami,

My workstations are all using outlook 2007, so does SEP v 12.1 automatically install and configure the Email auto protection as well ?

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP

 

SAMI ALAMMARI's picture

hi Dushan Gomez,

SEP V12.1 automatically install and configure the Email auto protection BY DEFAULT but you can change client packages feature setup or not , up to you,

best regards

BALFAKIH COMPUTERS