Outlook Plugin Problem
Hello again guys,
I'm having some problems with the Outlook Add-in, the buttons aren't showing up in any Outlook (Tried 2007, 2010, 2013)
The message that is prompted to the users is simple and it is on this KB http://www.symantec.com/business/support/index?page=content&id=TECH75598
I tried the solution with no sucess. My environment is Windows Server 2008 R2 with Enterprise Vault 10.0.3 and Exchange Server 2010 SP1
Them I tried this article (http://www.symantec.com/business/support/index?pag...)
Which lead me to EVORT. The result of EVORT is this:
Ok here the things start to become weird - The EZSV125 and EZSV126 connections are ok, all the emails functions are working (these are the Exchange Server) - and the EZSV40 is not even used for mailboxes... at least as far as I know, because I didn't gathered any mailbox from there.
The "More information" showed me this: http://www.symantec.com/business/support/index?pag... and this http://www.symantec.com/business/support/index?pag...
If the message is bad to read, here they go:
EZSV40 - The tool failed to load the environment due to an exception of type "System.UnauthorizedAccessException", with message "Acesso negado. (Exceção de HRESULT: 0x80070005 (E_ACCESSDENIED))".
EZSV127 - The tool failed to load the environment due to an exception of type "System.Management.ManagementException", with message "Invalid class ".
Anyone can give me a light on this ?
Thanks in advance