Outlook plugin problems when upgrading to Endpoint protection 11
Hello, we are currently running Symantec Antivirus 10( and a few 9 instances) and plan an upgrade to Symantec Endprotection 11 and the ideal is to perform an as transparent upgrade as possible.
In the lab environment we did notice that pushing a slient install package was very non-intrusive from a user perspective but did not seem to do a very good job at upgrading the existing Symantec plugin for Microsoft Outlook which resulted in error messages and had to be disabled.
This is certainly not very good so is this problem familiar? Is the install package even supposed to include the Outlook plugin so it is possible to upgrade both the antivirus client AND the corresponding Outlook plugin? Thanks in advance!