I am struggling with an issue with EV-client on Citrix. The Citrix setup is not completely known to me, but additional information I can get my hands on.
The citrix server is W2008R2, the applications are published. What is published is only Office (2010, Excel, Word, Powerpoint and Outlook), and Adobe Reader. Not Internet Explorer, IE is installed on the system. The EV-client is 220.127.116.111
The plug-in is installed properly. When opening an archived item, I get prompted for a username and password. When entering, the item is opened fine.
The problem I have I need a solution for is that if in the Enterprise Vault tab I click on Archive Explorer or the Search Vaults button, I get a blank page.
When I create in the inbox a folder, and set the homepage for that folder to the Archive Explorer ui, I get the archive explorer, same for the search-page.
Attached a client-logfile.
The Citrix Admin has entered the aliasses and hostnames in the trusted sites on the citrix-server for the users.
Does anyone have an idea what can be done/checked/tried to get the Archive Explorer and Search Safe page working. The password prompt we will work on later.
Thanks in advance.