Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

OWA broken after upgrade to 9.02

Created: 20 Nov 2012 • Updated: 11 Oct 2014 | 4 comments
Vlad2010's picture
This issue has been solved. See solution.

Hi!

I have been dealing lately with lot of clients updrades and first time have issue with OWA 2007 after move to 9.0.2 from 8.0.1

Story is i upgraded in place 8.0.1 to 9.0.2. No any issues with Outlook retrival, archive and other functions.

Updated OWA extentions on two Exchange 2007 servers, run owa script just in case. No any error.

When client tries OWA access he sees archive items but with yellow bar message

The archived item is currently unavailable.

If you choose reply or forward, only the content shown below will be included.

Click here to preview the original item

Wheh click on it we have

  Then page cannot be displayed

Error code;403 Forbidden. The server denied the specified URL.

Enabled Logging for Ev OWA and this error came up

RawUrl: /owa/default.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAACpniaYosUVSodywtL%2bHvgrBwCpfMYNIZi6RIa6KxfYzGfSAAAAJQ%2fzAABjlPRZzOIHQI%2fpoapUhqe2AACkuQ%2b4AAAJ&EVItemUnavailable=1&EVReason=Invalid+URI%3a+The+format+of+the+URI+could+not+be+determined.

]     EVItemUnavailable: 1

19/11/2012 8:57:19 PM [9400,7]     EVReason: Invalid URI: The format of the URI could not be determined

I checked users permissions on Shopping folder and did not find any issue. Will appreciate any help. Thank you

Discussion Filed Under:

Comments 4 CommentsJump to latest comment

JesusWept3's picture

Are you sure there are no other errors in the log files?
Specifically with reading the hidden message from webdav?

TonySterling's picture

There was a similar issue here: https://www-secure.symantec.com/connect/forums/ev-...

and apparently was resolved by modifying the web.config, should be a good starting point for you.

Vlad2010's picture

No luck with change.

Received different error Connection refused 10056.

Thank you

TonySterling's picture

If you look on the EVAnon virtual directory are the IP address of the CAS servers listed as allowed?

Did you re-run the owauser.wsf on the EV server?

SOLUTION