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OWA Extensions Grrrrrrrrrrrr

Updated: 21 May 2010 | 4 comments
PATRICK Kitchener's picture
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OK chaps,

Here is my senario, just built an exviroment for testing and eduction use, it contain 2 DNS srevers, one Exchange 2003 backend server, one Exchange2007 server containg a hub transport role, a mailbox server role and a CAS role. Also created two Enterprise Vault Servers one for amilbox archiving and one for file system archiving.

Al going hunky dory until - trying to install the OWA extentions on the Exchange2007 box, geting the message that teh CAS server role must be installed to install the OWA extensions, but it is installed already.

Oh using Enterprise Vault 8 SP3.
 
Anyone any idea's.

Many thanks

Pat

Comments

julianrv's picture
18
Nov
2009
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Hi Pat, Which value do you

Hi Pat,

Which value do you have for HKLM\SOFTWARE\Microsoft\Exchange\v8.0\ClientAccessRole on that server? I think that is the problem.

 
Rob Wilcox's picture
18
Nov
2009
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Tried?...... Patrick have you

Tried?......

Patrick have you tried the MSI logging, to see if there is anything more useful in there?

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
PATRICK Kitchener's picture
19
Nov
2009
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Three lines in the reg key

Three lines in the reg key mentioned

Default                         REG_SZ    (Value not set)
ConfiguredVersion         REG_SZ    8.1.240.6
UnpackedVersion          REG_SZ    8.1.240.6 

MatsHolm's picture
19
Nov
2009
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Seen this after upgrading Exchange with Service Pack

Hi!
We have seen this on two different environments after a service pack has been applied to Exchange.
There is some sort of application/feature in Exchange to see whats has to be done to the environment (don't remember the name) if this is run it will show that CAS is not fully installed even though that OWA functions well.
Check this and restart the Exchange server or if that doesn't help reapply the service pack for Exchange  and then restart the server.
This has fixed these two customers..

After this the OWA extensions instllas nicely (on Windows 2008 don't forget to run the installation as administrator)

//Mats