Symantec Management Platform (Notification Server)

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  • 1.  Package wont download errors with .resources files

    Posted Jan 16, 2013 12:27 PM

    I have a package that has files with the extention .resources

    When it attempts to download these files it errrors out and will nto download

    Any suggestions on settings changes?  I assume this is an IIS issue when it tries to use http to download

    Here is the log error

     

     

     
    <event date='Jan 16 11:20:57' severity='2' hostName='PRMAL016' source='AeXNetworkTransport' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='1336' thread='3012' tickCount='929713171' >
      <![CDATA[GetFiles 'HTTP://myserver.com/Altiris/PS/%7BCE32A59A-1C5F-45DD-BA58-B57A3D91CFC2%7D/drivers/2540p/Gfxres.ar-SA.resources'->'\\PRMAL016\W7DSCAP\drivers\2540p\Gfxres.ar-SA.resources' failed: HTTP error: 404 Not Found (-2147209951)]]>
    </event>
    <event date='Jan 16 11:20:57' severity='2' hostName='myserver' source='CoNetworkTransport(544)' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='1336' thread='3012' tickCount='929713187' >
      <![CDATA[HTTP error: 404 Not Found (-2147209951)]]>
    </event>
    <event date='Jan 16 11:20:57' severity='1' hostName='myserver' source='PackageDownload' module='AeXPackageDelivery.dll' process='AeXNSAgent.exe' pid='1336' thread='3012' tickCount='929713203' >
      <![CDATA[Download Package failed: HTTP error: 404 Not Found (-2147209951)]]>
    </event>


  • 2.  RE: Package wont download errors with .resources files
    Best Answer

    Posted Jan 16, 2013 06:03 PM

    There is a KB article, I remember the same problem with .bin files in 6.0:

    http://www.symantec.com/docs/TECH194716

    "1. In the Microsoft IIS open the SERVERNAME\Sites\Default Web Site\Altiris\PackageShare Feature View.

    2. Select request filtering.

    3. Choose the file extensions that you want to allow and remove the filters. You can add an "Allow" filter only after removing the "Deny" filter.