Endpoint Protection

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  • 1.  page cannot be displayed

    Posted Feb 05, 2010 08:33 AM

    installed SEPM on win2003 server, having issue while opening the home page. The error reported is page cannot be displayed.

     

    Neemesh



  • 2.  RE: page cannot be displayed
    Best Answer

    Broadcom Employee
    Posted Feb 05, 2010 08:35 AM

    may be the anaonymous authentication has not been checked, check this KB and see if it helps
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081312461148

     



  • 3.  RE: page cannot be displayed

    Posted Feb 05, 2010 08:40 AM
    What is the version of sepm you are using, in new release it should be unable to communicate with reproting component, however seems like you have not added Network service in your group policy.

    Check this document

    Unable to communicate with the reporting component after logging into the Symantec Endpoint Protection Manager

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/beb4238fecda37a588257433006db633?OpenDocument


      1. Run gpedit.msc
      2. Expand Computer Configuration > Windows Settings > Security Settings > Local Policies
      3. Select User Rights Assignment in the left-hand pane
      4. Go to the Adjust memory Quotas for a Process item and double click.
      5. Verify that LOCAL SERVICE and NETWORK SERVICE are listed under the Local Security Setting tab.
      6. Go to the Replace a process-level token item and double click. Again, verify that LOCAL SERVICE and NETWORK SERVICE are listed.

        Note
        : If the "Add User or Group..." button is disabled, it may be locked by a domain GPO (group policy object) which will require an assessment of domain GPOs.
         
      7. Restart the IIS Admin service to update any changes
        if the above fails add authenticated users to
      8. C:\Program Files\Symantec\Symantec Endpoint Protection Manager Folder
      9. and check , let us know the results.


  • 4.  RE: page cannot be displayed

    Posted Feb 05, 2010 08:48 AM

    Please check the below link.

    Troubleshooting Reporting "Page cannot be displayed" on Symantec Endpoint Protection Manager (SEPM)

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081312461148


  • 5.  RE: page cannot be displayed

    Posted Feb 06, 2010 04:52 AM

    thanks guys, the above link from Sandip and Pete did the trick.

     

    Do not know how the access for anonymous got unchecked..