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Partner Q

Created: 15 Mar 2014 | 5 comments
SK's picture

I am currently working for a master/gold partner.

How can I find out their true status as well as what support contract level have due to being at that status?

Also, how can I get added to the list of members for this partner?

Operating Systems:
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Michael Floeck's picture

HI,

you can see the Partnerlevel at Symantec Partnernet www.partnernet.symantec.com.

An outline of the support status etc. can you find here https://partnernet.symantec.com/cs/groups/partner/documents/programguide/tus1cpeappqin0055097.pdf
 

The administrator of the partner network can add employees.

Best Regards

Michael

SK's picture

Hello Michael,

Unfortunately www.partnernet.symantec.com doesn't seem to exist.

SK

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CraigV's picture

SK: Here is the correct link:

http://partnernet.symantec.com/portal/faces/home

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SK's picture

Thank you.

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SK's picture

Went through the website process a couple of weeks ago but have not received a response back from Symantec yet.

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