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PartnerNet Internal License Program Form Issues

Updated: 13 Aug 2010 | 2 comments
Stumyster007's picture
Stumyster007
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Hi

I'm trying to get some software through the internal license program as part of PartnerNet. We are a Platinum Partner however when I have selected this in the form it says that there is no products available for the selected partner type, this is the same for all other partner types.

Is anyone else experiencing this problem and are Symantec aware of it?

Thanks

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.peter's picture
11
Feb
2010
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.peter

 I'm moving this question to

 I'm moving this question to the partner community forum where we can better address this particular issue.

OregonDuckFan's picture
12
Feb
2010
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OregonDuckFan

Internal License - Program Form Issues

Hi Stumyster007:
 
First off, thank you for your partnership!   Now, let’s see if we can help solve your situation.   
 
When you go to the Internal License page on PartnerNet, you’ll want to complete the fields above the product section first.  As you do this, the system will “recognize” you and feature the internal licenses available based on the information provided.  If you go straight to the product section without completing the above fields, the product section won’t display any products available.  
 
If you have already done this, and you’re still not seeing any products displayed, please email us at partnerus@symantec.com.  Our team will work with you to resolve the situation, and determine why this may be occurring.
 
Best wishes!!
 

Technical Support

Symantec.com

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