Password Recovery for SEPM 12.1
I checked the button for "Directory Authentication" for logging on to the SEPM console, but when I entered the username and the domain, I got an error message stating that the account could not be verified. I thought I clicked cancel, but when I tried to log in later on, I was blocked from logging in. I suspect that I didn't click cancel, and that there is now no way for me to log on to the console.
The email address on the admin page (the one used by Symantec Endpoint Protection manager 12.1) is not recieving any emails from Symantec when I tell it to reset the password.
I know that SEPM 11.0 had a resetpass.bat file that would set everything back to defaults--does SEPM 12.1 have anything of the sort? I've read multiple forums stating that it didn't, but I hope that perhaps Symantec has a "secret file" that they don't openly publish to get back in to the console. If not, is there a configuration file or something somewhere that shows what email address the temporary password from "Forgot your password" is going to?
Symantec Endpoint Protection Manager 12.1.