Password to uninstall offline SEP client is not working
I am totally perplexed by this situation.
We are testing computer images, and we are trying to uninstall SEP client that is offline. We know the uninstall password, yet when we attempt to uninstall the SEP client, it says that the password we supplied is incorrect.
We have been trying and trying, and making sure that SMC and related services are turned on. We even tried disabling the Windows firewall just for grins.
Why is this happening? This must be a common issue because how can SEP uninstall say we gave wrong password, even though we know what the password is. And I couldn't find anything in the Knowledgebase.