Password Uninstall Symantec Client Security 9.0.0.338 & Live Update 2.0

Bonnie3158's picture
Bonnie3158
October 28th, 2009

Can anyone please help me to uninstall Symantec Client Security 9.0.0.338 & Live Update 2.0?  A password is required (attempted "symantec"), so I can't uninstall it.  Thanks!  Bonnie  PS My nephew passed on, so I don't have any info about the program etc.
 

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Cycletech's picture
Cycletech
4 weeks 11 hours ago

Use a client uninstallation

Use a client uninstallation password
It is possible to configure the client component of Symantec AntiVirus to request a password before allowing a user to uninstall it. By default, this feature is enabled, but often the password is not set by an administrator. When the client can communicate with the server, the password can be reset or disabled.

To require a password before uninstalling

  1. In the Symantec System Center console, right-click a server, a server group, or a client group, and then click All Tasks > Symantec AntiVirus > Client Administrator Only Options.
  2. On the Security tab, check Ask for password to allow uninstall of Symantec AntiVirus Client.
  3. Click Change.
  4. In the Configure Password dialog box, type a new password, and then confirm by typing the password again.
  5. Click OK, and then click OK again.

If the client system needs to be uninstalled but can no longer communicate with the parent server, please contact Symantec Technical Support for assistance (Contact Technical Support -http://www.symantec.com/business/support/contact_techsupp_static.jsp).

See "Symantec System Center password management in Symantec Client Security 3.x and Symantec AntiVirus Corporate Edition 10.x" for detailed information -

http://service1.symantec.com/support/ent-security....

Sorry for your loss,
Thomas

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