Patch Management Solution

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  • 1.  Patch 7.1 SP2, error visible to client

    Posted Jun 21, 2012 12:59 PM

    Customer is getting prompts to overwrite files in the patch management directory. ( i cant attach a screenshot, its giving me a red X)

     

    RAAD logs state (and this is not a typo)  CreateFile filed. Error -2147024891

     

    event date="Jun 21 12:37:52" severity="1" hostName="ISYS-5020534" source="CAeXProcessSubscriber" module="AMAgent.dll" process="AeXNSAgent.exe" pid="1808" thread="3428" tickCount="372171"><![CDATA[CreateFile filed. Error: -2147024891]]></event>

     

     

    Anyone know why this is doing this?



  • 2.  RE: Patch 7.1 SP2, error visible to client

    Broadcom Employee
    Posted Jul 05, 2012 03:15 AM

    Hello JJV,

    Could You please provide some additional details related to this issue?

    - Is this issue reproducible on NS or on managed client machine?
    - Could You please provide path to  patch management directory which is under question?
    - What files are prompted to be overwritten?
    - Are there any steps to reproduce this issue? When did this issue occur?

    Thank You in advance,
    Roman