Client Management Suite

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  • 1.  Patch Management

    Posted Apr 11, 2010 11:37 PM

    Is there anyway, when the patch is deploy unsuccessful it will prompt the SA to restart the services that causes to patch unsuccessfully?



  • 2.  RE: Patch Management

    Posted Apr 12, 2010 09:42 AM

    You could however run an automation policy that restarts the computer or the Altiris Agent services (or really any other service) based on the output of report (failed patch execution for example). Then during the next patch window, the execution should succeed.


  • 3.  RE: Patch Management

    Posted Apr 13, 2010 09:27 AM
    We discussed internally at my company (and I think here on Connect at some point) a way to improve patch application success rates, particularly on the server side. The basic mechanism would be to set the Patch Agent policy to a "manual" install (by setting a scheduled time far in the future).  Then the patches would be deployed as usual to the machines while leaving sufficient time to download, etc.  The actual patch installation would be initiated by a Software Delivery task that would run a script (most likely for improved error handling and SQL instance determination) or batch file that would stop all the potentially impacted services (SQL, IIS, Exchange, etc etc) then run AeXPatchUtil.exe /Xa /reboot /q to install the patches and immediately reboot.