Patch Management error: Could not find a part of the path
Hello,
Every night a about 2 a.m. I am receiving the following errors on the Altiris Notification server 6.0 SP3 with CMS and Patch Management solution v. 6.2.3644:
===========================
Priority: 1
Date: 9/28/2009 2:13:37 AM
Tick Count: 579097765
Host Name: ENTCMS01
Process: aexsvc.exe (1324)
Thread ID: 7764
Module: AltirisNativeHelper.dll
Source: Altiris.AppMgmt.Tasks.WiseGetPackageCodesTask.ParsePackageDetails
Description: WiseGetPackageCodesTask - Failed to process package codebase. Id: MicrosoftBizTalkServer2002-KB971388-EN.exe Src: \\entcms01\NSSWD_MicrosoftBizTalkServer2002-KB971388-EN.exe$ Msg: Could not find a part of the path \\entcms01\NSSWD_MicrosoftBizTalkServer2002-KB971388-EN.exe$.
==================================================================================
The message repeats about 340 times whihc is equal to the number of all software delivery packages + software update packages (in other words for each package). However, the SWD solution and Patch management solutions seems to e working fine, meaning no problems delivering applications or patches to computers. Also, there are no pending packages on any of the Package servers.
Has anybody seen this? Should I woory? Is there an easy fix for it?
Thank you!
Peter
Comments
This is Application Management
not patch management. It looks lik you are trying to fix or validate a source path, that doesn't exist, or that Altiris doesn't have access too. See what tasks you have enabled for Application Management.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
There are no tasks enabled in the Application management
Jim,
There are no tasks enabled in the Application management. In fact, we are not using the Application manageemnt and Task managemetn at all. Something else must be the problem.
Regards,
Peter
Msg: Could not find a part of the path
Jim,
I think the main point here is this:
=====================================================================
Msg: Could not find a part of the path \\entcms01\NSSWD_MicrosoftBizTalkServer2002-KB971388-EN.exe$.
====================================================================
Why it cannot find a part of the path?
Thanks,
Peter
Ok, so it's not App Mgmt Solution
Do you use the Wise integration solution to import packages? Again, it's NOT patch management that is causing this, even if it is a patch package it's searching for. I do not have it installed, so you may have to call support if it can't be sorted here.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
Wise integration solution is not used
Jim,
Altiris Wise Integration Component and Altiris Wise Toolkit versions 1.3.x are installed, but we are not using them at all.
Regards,
Peter
If you look under resources
you can find all the security updates. Check to see if you can find this package, and adjust the source path or delete it. Or try running this script.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
Would you like to reply?
Login or Register to post your comment.