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Patch Management - When does Symantec release pmimport.cab monthly after Patch Tuesday?

Created: 10 Apr 2013 • Updated: 17 Apr 2013 | 4 comments
HXG's picture
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Patch Management - When does Symantec release pmimport.cab monthly after Patch Tuesday?  I have been waiting all day today, do they release it the day after or the next?

 

Operating Systems:

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Sally5432's picture

It's not a hard schedule, I'd say it's "ASAP" - you usually will see a lot if the critical windows / adobe patches within 2-3 days of Microsoft/Adobe release.

Other non critical updates can take longer (1-3 weeks), like an office update for example.  Usually if windows update says I need an update, if it's not available with latest PMimport after 2 weeks, I submit a ticket or idea and then the patch team addresses it pretty quickly.

1-3 weeks may sound like a long time, but honestly I'd rather they test in house and release working updates rather than rush and release ones with wrong command lines, etc.  I've felt Patch has improved over last few months at releasing working updates (knock on wood).

Here's an example of an idea I submitted where PMImport didn't include KBs I needed that was addressed pretty quickly.
https://www-secure.symantec.com/connect/ideas/please-include-these-revised-updates-pmimport-march-2013

 

Also, I have my PMimport scheduled to run at 1am every night.

I've found it helpful to set up an an automation policy that emails me if PMImport downloads new updates.  So every morning I know if PMImport downloaded updates, and then I know I should check remediation center.  

See here for more info on that 

https://www-secure.symantec.com/connect/forums/patch-import-updated-can-i-see-which-updates-are-new

 

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Dmitri_Gornev's picture

Hi EGZ,

you may check http://www.symantec.com/docs/HOWTO3752 for Symantec PM Import service goals information.

As far as I know both PM Imports (for pre-7.1 SP1 and post-7.1 SP1 Patch Management solution versions) should be available by now. Please let me know if you still cannot access them.

You can find more details on today's pre-7.1 SP1 PM Import contents here: http://www.symantec.com/docs/HOWTO84007

And http://www.symantec.com/docs/HOWTO84008 for the same information regarding post-7.1 SP1 PM Import.

KSchroeder's picture

You may be experiencing a caching problem, make sure you don't have a caching server, or bypass it

Thanks,
Kyle
Symantec Trusted Advisor

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