Hi Roman, my name is Charlie, working for DOC/USPTO. We have Altiris Patch Management Solution 7.1 SP2, with about 4000 Windows servers registered in the Symantec Management Console. I've been running pilot testing before going production. I am new to this community, I don't even know how to start up my questions in the forum like this. I came across Giampiero's questions to you, and thinking that I cut in and hope to start my questions and get answers from you. You seem very confident and expert in this area. Please help.
We have variety of issue for our last 9 pilot tests, as follow:
1/ Can't install Altiris client agents to target server (Windows 2008 RS, SP2) by both push from Console and manual pull of Altiris client agents from NS. The error is "failed to down Symantec Management Agent"
2/ Successful status to push Altiris client agent to target server (Windows 2003), but found no Altiris client agents on target server
3/ One or two servers in the same server groups failed the scheduled updates (October KB2724197).
I am frustrated myself that I can't do much to troubleshoot the issue,management can't get the green signal to get Altiris update going production since October 1, 2012.
Would you please be so kind as to help out or pointer to the answers, please. Once, we're set, I am willing to provide all snapshot any other logs/configuration to you for your review.
Thanks so much. Charlie.