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Patches from NS are not being downloaded and installed to the client computers

Updated: 21 May 2010 | 7 comments
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We have installed Patch Management 6.2 .  Bulletins from Microsft ware dlownloading to NS fine.  A software delivery task has been created for the bulletins and the bulletins are staged and enabled.  Patches from NS are not being downloaded and installed to the client computers.  I tried eveything in AKB 46284 (ran the alternative download location script and deleted the software delivery xml files on the client computers) but they still do not download from NS to the client.  Any ideas for a solution?

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jharings's picture
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Nov
2009
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jharings
Trusted Advisor

Can you post some Altiris logs from the clients?

It would be interesting to see why they think they can't download the patches.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

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2009
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Log from client PC

        vent date='Nov 11 14:52:19' severity='4' hostName='DLEVIN4-XP' source='SimpleThread' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='276' thread='2720' tickCount='196328' >
 

<event tickcount="197625" thread="2720" pid="276" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="MulticastReceiver" hostname="DLEVIN4-XP" severity="4" date="21">    </event>
<event tickcount="198375" thread="3096" pid="276" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="21">    </event>
<event tickcount="198562" thread="1788" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="198625" thread="1788" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="198890" thread="1788" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="199125" thread="1788" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="199187" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="199296" thread="1788" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="199453" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="22">    </event>
<event tickcount="199578" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199765" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199859" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199937" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199968" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199968" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199968" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199968" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199968" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgent" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="199984" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="200375" thread="3308" pid="276" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgentPolicyManager" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="201453" thread="3808" pid="276" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="4" date="24">    </event>
<event tickcount="202937" thread="3096" pid="276" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="PackageDownload" hostname="DLEVIN4-XP" severity="4" date="26">    </event>
<event tickcount="202953" thread="3868" pid="276" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="26">    </event>
<event tickcount="234125" thread="2124" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="57">    </event>
<event tickcount="234187" thread="2124" pid="276" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="MulticastEngine" hostname="DLEVIN4-XP" severity="4" date="57">    </event>
<event tickcount="234265" thread="2124" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="57">    </event>
<event tickcount="234296" thread="3580" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="57">    </event>
<event tickcount="234609" thread="2124" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="58">    </event>
<event tickcount="234765" thread="2124" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ServerSettings" hostname="DLEVIN4-XP" severity="4" date="58">    </event>
<event tickcount="252343" thread="1536" pid="276" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SWDAgent" hostname="DLEVIN4-XP" severity="4" date="11">    </event>
<event tickcount="252859" thread="3528" pid="276" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="12">    </event>
<event tickcount="253156" thread="3528" pid="276" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="ProgramExec" hostname="DLEVIN4-XP" severity="4" date="12">    </event>
<event tickcount="260437" thread="2124" pid="276" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="261453" thread="3808" pid="276" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="2" date="21">    </event>
<event tickcount="448125" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="27">    </event>
<event tickcount="448187" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448203" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448328" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448390" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448390" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXTaskSchedulerLib.dll" source="CAeXTaskSchedulerThread" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448453" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448453" thread="2352" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="448515" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="28">    </event>
<event tickcount="449640" thread="2364" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="449640" thread="2364" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="NetworkMonitor" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="449703" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="449765" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="449828" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="449890" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="450015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="450078" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="450203" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451031" thread="2852" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451078" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451078" thread="2820" pid="1400" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451093" thread="2820" pid="1400" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="ClientSession" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451093" thread="2284" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="UserMonitor" hostname="DLEVIN4-XP" severity="4" date="30">    </event>
<event tickcount="451187" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451187" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="NotificationManagerThread" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451187" thread="3628" pid="1400" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451250" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451250" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXTaskSchedulerLib.dll" source="Task Scheduler" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451328" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451328" thread="552" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451328" thread="1252" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="MulticastReceiver" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451328" thread="552" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="StandardReceiver" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451390" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451453" thread="2692" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451484" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451546" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451546" thread="1136" pid="1400" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="AppMeteringAgent" hostname="DLEVIN4-XP" severity="4" date="31">   </event>
<event tickcount="451640" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451703" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451765" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451859" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451875" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451875" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451890" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451890" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451953" thread="2556" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="451984" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452000" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452031" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452031" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452046" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452046" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452046" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452062" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452062" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452062" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452078" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452078" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452078" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452093" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452093" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452093" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452109" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452109" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452109" thread="1268" pid="1400" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="452156" thread="3908" pid="1400" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgentPolicyManager" hostname="DLEVIN4-XP" severity="4" date="31">    </event>
<event tickcount="453343" thread="2692" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="PackageDownload" hostname="DLEVIN4-XP" severity="4" date="33">    </event>
<event tickcount="453375" thread="2596" pid="1400" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="33">    </event>
<event tickcount="454703" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="34">    </event>
<event tickcount="454703" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="MulticastEngine" hostname="DLEVIN4-XP" severity="4" date="34">    </event>
<event tickcount="454703" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="34">    </event>
<event tickcount="454718" thread="2760" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="34">    </event>
<event tickcount="463015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="42">    </event>
<event tickcount="463015" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ServerSettings" hostname="DLEVIN4-XP" severity="4" date="42">    </event>
<event tickcount="463312" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="43">    </event>
<event tickcount="472546" thread="2760" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="AeXNetworkTransport" hostname="DLEVIN4-XP" severity="2" date="52">    </event>
<event tickcount="472546" thread="2760" pid="1400" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="CoNetworkTransport(320)" hostname="DLEVIN4-XP" severity="2" date="52">    </event>
<event tickcount="472562" thread="2760" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="EventTransport" hostname="DLEVIN4-XP" severity="2" date="52">    </event>
<event tickcount="472562" thread="2760" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="EventTransport" hostname="DLEVIN4-XP" severity="2" date="52">    </event>
<event tickcount="475671" thread="2756" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SWDAgent" hostname="DLEVIN4-XP" severity="4" date="55">    </event>
<event tickcount="475687" thread="4092" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="55">    </event>
<event tickcount="475687" thread="4092" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="ProgramExec" hostname="DLEVIN4-XP" severity="4" date="55">    </event>
<event tickcount="511875" thread="3604" pid="1400" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="31">   </event>
<event tickcount="512187" thread="1268" pid="1400" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="2" date="32">    </event>
<event tickcount="534750" thread="4092" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="ProgramExec" hostname="DLEVIN4-XP" severity="4" date="54">    </event>
<event tickcount="534750" thread="4092" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="54">    </event>
<event tickcount="564421" thread="400" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SWDAgent" hostname="DLEVIN4-XP" severity="4" date="24">    </event>
<event tickcount="564453" thread="2692" pid="1400" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SWDAgent" hostname="DLEVIN4-XP" severity="4" date="24">    </event>
<event tickcount="572171" thread="3604" pid="1400" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="32">   </event>
<event tickcount="632468" thread="3604" pid="1400" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="32">   </event>
<event tickcount="660218" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="00">    </event>
<event tickcount="660218" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ServerSettings" hostname="DLEVIN4-XP" severity="4" date="00">    </event>
<event tickcount="663937" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="03">    </event>
<event tickcount="663937" thread="2320" pid="1400" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ServerSettings" hostname="DLEVIN4-XP" severity="4" date="03">    </event>
<event tickcount="1155812" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1155875" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1155890" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156015" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156078" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156078" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXTaskSchedulerLib.dll" source="CAeXTaskSchedulerThread" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156140" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156140" thread="4092" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1156203" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="16">    </event>
<event tickcount="1157328" thread="2524" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="17">    </event>
<event tickcount="1157328" thread="2524" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="NetworkMonitor" hostname="DLEVIN4-XP" severity="4" date="17">    </event>
<event tickcount="1157390" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="17">    </event>
<event tickcount="1157453" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1157515" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1157578" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1157703" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1157765" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1157890" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="18">    </event>
<event tickcount="1158703" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158703" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158703" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158718" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158765" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158765" thread="276" pid="2604" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158781" thread="276" pid="2604" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="ClientSession" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158781" thread="2076" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="UserMonitor" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158875" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158875" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="NotificationManagerThread" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158875" thread="880" pid="2604" process="AeXNSAgent.exe" module="AeXAgentUI.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158937" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1158953" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXTaskSchedulerLib.dll" source="Task Scheduler" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159015" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159015" thread="620" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159015" thread="628" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="MulticastReceiver" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159031" thread="620" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="StandardReceiver" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159078" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159140" thread="988" pid="2604" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159171" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159234" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159234" thread="572" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="AppMeteringAgent" hostname="DLEVIN4-XP" severity="4" date="19">   </event>
<event tickcount="1159328" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159390" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="19">    </event>
<event tickcount="1159453" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159546" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159562" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159562" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159562" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159578" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159656" thread="1592" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159671" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159687" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159718" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159734" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159734" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159734" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159750" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159750" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159750" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159765" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159765" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgent" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159781" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159781" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159781" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159796" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159796" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159796" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159812" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="InventoryRuleCache" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159828" thread="2908" pid="2604" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1159859" thread="3728" pid="2604" process="AeXNSAgent.exe" module="InventoryRuleAgent.dll" source="CInventoryRuleAgentPolicyManager" hostname="DLEVIN4-XP" severity="4" date="20">    </event>
<event tickcount="1161062" thread="988" pid="2604" process="AeXNSAgent.exe" module="AeXSWDAgent.dll" source="PackageDownload" hostname="DLEVIN4-XP" severity="4" date="21">    </event>
<event tickcount="1161093" thread="596" pid="2604" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="21">    </event>
<event tickcount="1163296" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="1163296" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AexPackageDelivery.dll" source="MulticastEngine" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="1163296" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="Agent" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="1163312" thread="264" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="SimpleThread" hostname="DLEVIN4-XP" severity="4" date="23">    </event>
<event tickcount="1164593" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="25">    </event>
<event tickcount="1164593" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ServerSettings" hostname="DLEVIN4-XP" severity="4" date="25">    </event>
<event tickcount="1168671" thread="264" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="AeXNetworkTransport" hostname="DLEVIN4-XP" severity="2" date="29">    </event>
<event tickcount="1168687" thread="264" pid="2604" process="AeXNSAgent.exe" module="AeXNetComms.dll" source="CoNetworkTransport(320)" hostname="DLEVIN4-XP" severity="2" date="29">    </event>
<event tickcount="1168687" thread="264" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="EventTransport" hostname="DLEVIN4-XP" severity="2" date="29">    </event>
<event tickcount="1168703" thread="264" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="EventTransport" hostname="DLEVIN4-XP" severity="2" date="29">    </event>
<event tickcount="1168859" thread="1216" pid="2604" process="AeXNSAgent.exe" module="AeXNSAgent.exe" source="ConfigServer" hostname="DLEVIN4-XP" severity="4" date="29">    </event>
<event tickcount="1219921" thread="2908" pid="2604" process="AeXNSAgent.exe" module="PatchMgmtAgents.dll" source="SoftwareUpdateAgent" hostname="DLEVIN4-XP" severity="2" date="21">    </event>
<event tickcount="1249203" thread="392" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source=":OnProcessAttach" hostname="DLEVIN4-XP" severity="2" date="50">   </event>
<event tickcount="1279562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="21">   </event>
<event tickcount="1339562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="21">   </event>
<event tickcount="1390921" thread="392" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source=":OnProcessAttach" hostname="DLEVIN4-XP" severity="2" date="13">   </event>
<event tickcount="1399562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="22">   </event>
<event tickcount="1459562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="22">   </event>
<event tickcount="1519562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="22">   </event>
<event tickcount="1579562" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="23">   </event>
<event tickcount="1639578" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="23">   </event>
<event tickcount="1699578" thread="380" pid="2604" process="AeXNSAgent.exe" module="AeXAMAgent.dll" source="Application Inventory Metering" hostname="DLEVIN4-XP" severity="1" date="23">   </event>   

jharings's picture
12
Nov
2009
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jharings
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Not sure what you posted

but I don't see anything.

Jim Harings
HP Enterprise Services
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ohzone's picture
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2009
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ohzone
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I've copied the log and

I've copied the log and attached it to the original thread - you'll find it there...

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jharings's picture
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2009
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jharings
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Two main issues that I see

(thanks for getting the logs Cheryl!)

1. I see a HTTP 503 error, which means the webservices are overloaded. I'm not sure if it's the default app pool but I suspect it is.

2. ![CDATA[Failed to obtain Agent Vendor Config policy]] - is another error, which sounds like you don't have a Software Update Agent config policy assigned to (at least) this particular client.

Jim Harings
HP Enterprise Services
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ludovic_ferre's picture
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2009
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ludovic_ferre
Symantec Employee
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Http error 503 indicates requests are filling the kernel queue

Http Error 503 is not necessarily meaning that the Notification Server is overloaded.

Let me detail: the http requests are handled by the http.sys drivers and queued for the w3wp process. By default this queue depth is limited to 1,000 request. So if you have a few thousand clients doing a lot of patch initial deployment (query to the Inventory Rule Web service) with potentially events being sent for inventory data or download status etc [1]

All of this can overwhelm the request queue whilst the NS may not be that busy.

Okay, I'll admit that the odds are against me: if the kernel queue is busy with over a 1,000 request pending then the NS is probably doing what it can to process the request ;).

So may be you could check the Httperr folder under system32\logfiles to see what kind of traffic is getting bumped.

Also check the IIS log files size to see how busy your server is. I've seen place where the IIS logs showed rapid and dramatic size increase, indicating when the environment changed and became unstable.

Also check that you do not have too many policy, as I noticed the end of the log file shows you have Application Metering configured.

[1] https://www-secure.symantec.com/connect/articles/following-notification-server-web-stack-network-interface-card-hosted-services

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec 

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Doug Butler's picture
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2009
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Doug Butler
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It can be very helpful to

It can be very helpful to seperate the Inventory rule web service into its own Application Pool if 503 errors are starting to become a problem. 

This process is outlined in https://kb.altiris.com/article.asp?article=25655&p=1

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