PC Anywhere 12.5 - BSOD
I am looking for a solution towards an issue we are experiencing with our Symantec pcAnywhere products.Upon remote controlling a host machine, the host machine will crash and come up with the a blue screen of death with the error code being stop: 0x000000c5 (0x00000004, 0x00000002, 0x00000001, 0x82929943)
The BSOD can occur when switching between file transfer and remote control, or when immediately remote controlling the host machine. The connection is usually set to low bandwith.
My machine is running on Windows 7 Pro x64 with Symantec pcAnywhere version 12.5.1 build 486
The host computers are mostly Windows 7 x86 with Symantec pcAnywhere 12.5.0 build 463
I have thought that it may be because the versions are different however running live update on our host machines is easier said then done.
Googling the issue hasn't led me to any concrete fixes or resolutions. All device drivers are up to date.
If anybody has any suggestions, or has experienced this then I would appreciate any help.