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PC anywhere remote printing problems

Created: 23 Jul 2012 | 3 comments

The remote computer I have set up will not print at the remote site. I have tried the suggested printing fixes, ie: Changing the printer port to disable bidirectional printing, but it does not work. I have several remote sites set up for clients of mine. Only 2 out of 7 do not print. Will the upgrade to SP4 help?? Are there any other suggestions?

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MacBrinky's picture

Did you try the steps from this article already:
An alternate method of setting up remote printing with pcAnywhere: http://www.symantec.com/docs/TECH110554

The SP4 does not include dedicated patch for any problem with remote printing.
SP4 is no recommendation if you only want to solve an issue with remote printing.
 

Is there a 64 Bit host involved?
http://www.symantec.com/docs/TECH132238

Lynn Levien tx's picture

Yes the host is 64bit. I think that is the problem. The remote is also 64bit. But that is probably why. Thank you for your help. That does answer my question. Any idea when this might be fixed??

 

ICHCB's picture

https://www-secure.symantec.com/connect/ideas/please-resolve-issues-remote-printing-64bit-hosts

So far only 2 people have thought that fixing this issue was important if every one were to vote this up it might help get it moving.

Cheers.

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