Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

PC Anywhere Upgrade Question

Created: 29 Mar 2012 | 2 comments

Hi Team,

We are running with PCAnywhere 11.x version, and we need to upgrade the product to 12.x so that we can apply security update to product. My question is:

1: Is there a free upgrade available?

2: Do, I require a seperate licenece for the product to upgrade the product?

Any help would be much appreciated.

Thanks,

Modassir Khan

Comments 2 CommentsJump to latest comment

MacBrinky's picture

The 12.5 version is available for free if a valid maintenance contract exists. Then Symantec Customer Care will provide valid credentials to download the latest version from FileConnect.
This download version could be used to perform an upgrade. The article below shows how:

 TECH180597: How to update pcAnywhere to the latest version with security hotfixes
http://www.symantec.com/docs/TECH180597
http://www.symantec.com/business/support/index?page=content&id=TECH180597

 An upgrade license will be provided by Customer Care as well then.

MacBrinky's picture

Do you have anu further question?