We have recently completed a 250 user rolluout to new systems. We used PC Transplant to migrate the users settings to the new systems, however during the process it seems that one of our applications started to experience issues, we were un-able to run this application. We have uninstalled and tried to reinstall this application. Both times we would get the same error message. This issues does not happen on accounts that did not have settings migrated, I have contacted the software vendor and their developes are looking into this issue, they also suggested that I reach out to Symantec and see if there is anything on their end that can be done. It seems that the only resolution is to build a new system and not migrate user settings.
The application we are having an issue with is Interactive Legal Suite, and we are getting the following error
An error has occured in .ctor:
System.InvalidCastException: Conversion from string "0" to type 'Long' is not valid. ---> System.FormatException: Input string was not in a correct format.
at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDecimal(String Value, NumberFormatInfo NumberFormat)
at Microsoft.VisualBasic.CompilerServices.Conversions.ToLong(String Value)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.CompilerServices.Conversions.ToLong(String Value)
at ILS.systemInfo.ProcessSysCoram()
at ILS.systemInfo..ctor()
First- Has anyone experienced this issue (or one similar) and how did you resolve?
Second- If anyone has any ideas on a way we can workaround this issue, so that we wont have to build a new machine everytime this application is requested, please let me know.