Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

PcAnywhere 12.6.8096 hide tray icon cannot work

Created: 21 Apr 2013 • Updated: 13 May 2013 | 6 comments

We recently ran into a mess with the newest pcAnywhere plugin version. PcAnywhere tray icon appeared on our client pc. I am doing some testing and noticed that changing the option 'Hide host tray icon' has no effect and the tray icon is not removed. Tried a reboot, resaving the policy, removing and adding the setting, restarting the pcAnywhere service, etc. etc., still appear that tray icon.

Operating Systems:

Comments 6 CommentsJump to latest comment

W007's picture

Hello

This post, https://www-secure.symantec.com/connect/forums/pcanywhere-windows-7-64bit, lists the reg keys to look for.

The usual way of hiding the Host Tray Icon does not work under Windows 7 (64 bit).

Despite adding  'ServiceStealthMode' dword entry of  '1' to
[HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcANYWHERE\CurrentVersion\Host] registry item
the icon still appears when the Host is running.

To hide the Icon you must also add the above 'ServiceStealthMode' entry to the following  key:-
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\pcAnywhere\CurrentVersion\Host]

pcAnywhere Tray Icon does not disappear on the taskbar even enabling "Hide host tray icon" option

Article:TECH176137  |  Created: 2011-12-05  |  Updated: 2011-12-05  |  Article URL http://www.symantec.com/docs/TECH176137

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

taikelvin's picture

Still not complete. I need into NS already setup policy install PCA must be disappear 'the hide tray icon'. Coz our customer support engineer disquiet they VIP level can see that into task bar.

raju123's picture

pcAnywhere Tray Icon does not disappear on the taskbar even enabling "Hide host tray icon" option

Article:TECH176137  |  Created: 2011-12-05  |  Updated: 2011-12-05  |  Article URL http://www.symantec.com/docs/TECH176137
W007's picture

hello,

may be this fixed fix on next version

pcAnywhere Tray Icon does not disappear on the taskbar even enabling "Hide host tray icon" option

Article:TECH176137  |  Created: 2011-12-05  |  Updated: 2011-12-05  |  Article URL http://www.symantec.com/docs/TECH176137

How can I hide the pcAnywhere tray icon?

Article:HOWTO21708  |  Created: 2010-03-08  |  Updated: 2010-10-25  |  Article URL http://www.symantec.com/docs/HOWTO21708

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.