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PCAnywhere

Created: 31 Jul 2012 • Updated: 03 Oct 2012 | 1 comment
Naresh123's picture
This issue has been solved. See solution.

Are PC-Anywhere Host & Remote Licences Terminal Server capable. Do i need any

Licence to use it over a Terminal Server ?

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ICHCB's picture

There isn't a licensing problem it is a functional problem.

pcAnywhere Host is not supported on a computer that has more than one active windows session. Windows NT/2000/2003/2008 Terminal Services and Citrix servers allow for more than one user to have an active session running on the same computer. The pcAnywhere Host service will then try to initialize in each active session, the Symantec pcAnywhere Host Service (awhost32) may crash, and it may be necessary to reboot the computer to regain pcAnywhere functionality. 

http://www.symantec.com/docs/TECH137703

Since pcAnywhere 12.1, it is possible multiple instances of the Remote component Awremote.exe. This was not possible before. For that reason, it should be possible to run multiple remotes in different terminal sessions, so that multiple users connected to a terminal server canall run pcAnywhere Remote sessions to Hosts elsewhere.

However, PcAnywhere is not supported on Terminal servers. It has not been tested with, nor has it been designed to run in multiple Terminal Sessions. It is suggested that if problems occur with the Remote that the same scenario be set up on a non Terminal Server. If the behavior is correct on the non Terminal Server then the use of pcAnywhere and Terminal Server should be discontinued.

http://www.symantec.com/docs/TECH110288

cheers

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SOLUTION