PcAnywhere and AD access
Our Altiris Deployment Console (6.9) and Web console (v 7.0.7) are joined to the Active Directory, PcAnywhere (v12.5) is installed in all the users machines
Problem: some support staff have access to remote user machines using pcA QuickConnect, but other support staff can not, considering that they are in the same groups in AD
I was viewing the Atiris Webconsole permission too, but I could not pick up where could be the difference...
By the way, I was told that pcA QuickConnect should not be affected by AD as it is connect direct from pc to pc, but it seem that in our case some how it is affected
I will appreciate your help or information how to manage permission, under active directory environment and Altris Webconsole environment
Thanks in advance