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PcAnyWhere - The data could not be loaded

Created: 10 Nov 2011 | 3 comments

The module PcAnywhere of Altiris CMS don't load user and group of Active Directory.

How do I solve this problem?


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Douglas.Dunphy's picture

We had to set up an AD import to use that option.  In the AD import, there is a new import type - Role and Account.  Once we set that up and ran it successfully I was then able to add NT accounts into the PC Anywhere authentication tab.

mclemson's picture

Change the drop-down to Active Directory, then click Add.  If the Domain drop-down is empty, follow this KB:

Worked for us for a client this week.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner

luke.s's picture

Hi Rafael,

- Do you joined your NS Server to domain?

- Are you using a domain account as App Identity?


If the suggestion has helped to solve your problem, please mark the post as a solution.

Fábio Sanches
IT Technical Manager | WTR Services |