Video Screencast Help

Pcanywhere error

Created: 14 Aug 2013 • Updated: 21 Aug 2013 | 6 comments
This issue has been solved. See solution.

Any solution that how to troubleshoot pcanywhere issue, it rollback in install?

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AJ_01's picture

Is it a fresh installation?

remove the pcanywher folder and registry and reinstall

 

share the installation log

check this

https://www-secure.symantec.com/connect/blogs/pcan...

Regard

AJ

SOLUTION
andykn101's picture

Agent install log in %ALLUSERSPROFILE%\Symantec\pcASolutionLog:

  • C:\Document and Settings\All Users\Application data\Symantec\pcASolutionLog
  • C:\Program Data\Symantec\pcASolutionLog

Or do you mean pcAnywhere solution or "box" version?

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

pathi's picture

AJ - There some problem in last version, so uninstall and install new pcanywhere.

will be try your attach

ANDY - it is Pcanywhere solution

consoleadmin's picture

 

Post the pcasolution log.
 
find the below article and remove the pending registry manually
 
  Article URL http://www.symantec.com/docs/TECH201297
 
 
 

Thanks.

security_admin's picture

Hi 

 

Please find attachment  of Pcanywhere removal script.

AttachmentSize
Pcanywhere removal script.txt 13.97 KB