pcAnywhere Login Issue
I have Altiris CMS 7.5 I have pcAnywhere 12.5 SP4. Clints have Windows 7 and windows 8. I have enabled the pcAnywhere Plugin, I can see the pcAnywhere agent in the Smantec Management Agent's Agents/Plugins List. But I cannot see the pcAnywhere icon in the system tray, i have not disabled it from Symantec Management Console settings.
When I try to connect to the clients After providing the credentials at the login prompt it stay there for few settings and then disappers. I have verified that pcAnywhere service is running, I can telnet clients on port 5631.
Any suggestion to resolve this issue?