Video Screencast Help

pcAnywhere remote access

Created: 29 Dec 2011 | 2 comments

Hi,

    I am trying to log into a remote windows xp machine  running pcAnywhere 12.1 without any success however this use to work previously. When selecting the remote 

I get a message initially stating "Connecting to ipaddress"

however after sometime i get the message "Communications error" , "Unable to attach to specified device" 

 

I can ping and tracert to the remote ipaddress.

Comments 2 CommentsJump to latest comment

MacBrinky's picture

What is the status of the pcAnywhere Host? (listening, started, connected, waiting)
What is the status of the pcAnywhere Host Service in the Windows Service Manager?

Any Firewall or AV application involved in to this network connection?

MacBrinky's picture

Do you have any update for us?
Do you need any further help?