Video Screencast Help

pcAnywhere service not automatically starting after reboot.

Created: 24 Jan 2013 | 1 comment

Hi,

I'm finding that my workstations pcAnywhere service not automatically starting after reboot. I can't find anything on why its happening. When looking thur the event logs I see it

Source: pcAnywhere    Event ID: 122

Host Started

Connection Object: "C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\Hosts\pcaNSHost.bhf"

Device Type: TCP/IP

Processor serial number:

 

Then a second later

Source: pcAnywhere    Evert ID: 126

Host Cancelled

Device Type: TCP/IP

Description: User cancelled

 

Any help would be apperciated.

Thanks

Jen

 

 

 

 

Comments 1 CommentJump to latest comment

ICHCB's picture

If you were able to log in asap when the system reboots do you get any errors on the system? 

http://www.symantec.com/docs/TECH187737 This is a common thing and their have been several updates to the installer to prevent it.   May be worth looking more into.

Also can you check the status of your pcAnywhere licenses in SIM?  If your licences have expired or you are over count then I think you will also see odd behavior with pcAnywhere.

http://www.symantec.com/docs/TECH165332

cheers

If you find this post helpful please give it a thumbs up!
If you find that this solves your problem please mark it as the solution!