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pcAnywhere Source Code Remediation Articles

Created: 14 Mar 2012 • Updated: 09 Apr 2012
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Note: pcAnywhere 12.5 SP4 and pcAnywhere Solution 12.6.7 have now been released. These versions of pcAnywhere include all previous hot fixes and an updated security model. Symantec recommends that customers install either pcAnywhere 12.5 SP4 or pcAnywhere Solution 12.6.7.

For more information about these releases and for upgrade instructions, see the following article:

www.symantec.com/docs/DOC5442

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With the recent source code leak of pcAnywhere, the pcAnywhere team has been working hard to keep customers up-to-date with the latest security information and hotfixes. Below are links to everything you need to know about security for your pcAnywhere environment.

Articles with information about the source code leak

Title Description URL
Claims by Anonymous about Symantec Source Code The pcAnywhere source code landing page. Includes a recent updates section and an overview section with links to the latest hotfix. go.symantec.com/sourcecode
Security Advisories Relating to Symantec Products: Symantec pcAnywhere Multiple Security Updates An official advisory from Symantec outlining security issues with pcAnywhere.

www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=2012&suid=20120124_00

Security Advisories Relating to Symantec Products: Symantec pcAnywhere awhost32 Denial of Service An official advisory from Symantec outlining a second security issue with pcAnywhere. www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=2012&suid=20120301_00

Articles with information on how to secure your pcAnywhere system

Title Description URL
Symantec pcAnywhere Security Recommendations A PDF with pcAnywhere security best practices information.

www.symantec.com/content/en/us/enterprise/white_papers/b-pcanywhere-security-recommendations-WP.pdf

pcAnywhere TECH182142 hotfix The most current hotfix for pcAnywhere that addresses the issues from the two security advisories. www.symantec.com/docs/TECH182142
How to update pcAnywhere to the latest version with security hotfixes An article that explains all the manual steps to update and patch pcAnywhere against any security risks. www.symantec.com/docs/TECH180597
pcAnywhere TECH182142 hotfix installation package for CMS and ITMS An article with a special installer that explains how to install the TECH182142 hotfix in an environment with CMS 7.1 or ITMS 7.1 www.symantec.com/docs/TECH182676
Patching pcAnywhere’s vulnerabilities with Software Management in Symantec Management Platform An article that explains the pcAnywhere patching process and attempts to make it as seamless as possible. The process lets Software Management’s intelligent software update and patch your system rather than doing it manually. www.symantec.com/docs/HOWTO67458
Uninstalling the TECH182142 pcAnywhere hotfix How to uninstall the TECH182142 hotfix www.symantec.com/docs/HOWTO73189
How to detect pcAnywhere and determine what version is running on a system An article with a list of registry keys to help you determine what version of pcAnywhere is running on your system. www.symantec.com/docs/HOWTO66132