Hi,
I have an issue with Symantec Endpoint Protection and Pelco DX8100 DVR (Security Camera) Client running on a Compaq nc6120 notebook. Whenever Symantec Endpoint Protection is running on the notebook, the Pelco DX8100 DVR Client will not launch.
If I use Autoruns to disable all the Symantec Endpoint Protection logon items and services and reboot then the DX8100 client will launch.
If I enable the Endpoint logon items and services again and reboot then the DX8100 client will still launch for the first or second boot. But after a few reboots, it will stop launching again.
To further complicate matters, the DX8100 client has no problem running on three other computers that have Endpoint running on them. Although, the other computers are different models than the Compaq nc6120.
I looked at the logs available through the Endpoint client. But I did not see any suspicious entries.
Is there some way to make an exception in Endpoint for the DX8100 client so it will run on the notebook? Or, failing that, is there some way to see precisely what is going on so I have some leverage to get a patch either from Pelco or Symantec?
Thanks,
Mike