Pending items - Changed the status of remove safety copies
I have two doubts, here in my environment ALL the archived items are pending, the storage keeps growing, since the original items are not being deleted. At first the problem was (I guess) that the properties to "Remove safety copies" were at "After backup" - and I wasn't backing up anything at all
My backup solution (NetBackup) is temporarily disabled, so to test Enterprise Vault 10.0.3, I changed the status of the "Remove safety copies" to "Immediately after archive". But there was no effect, the items keep being archived in my vaults, but they are not being deleted at all.
After read this KB http://www.symantec.com/business/support/index?pag... I noticed the following:
Important Note: When making the decision to alter the method of removing safety copies from "After backup" to "Immediately after archive" it is necessary to disable the schedule for the Task (Mailbox Archiving) or set the Task for Report Mode (Journal Archiving). This will confirm that additional items are not added to these tables. Once both of these tables are finished processing all outstanding items, it is then safe to change this functionality. If this option is changed with outstanding items in the WatchFile table, items associated with these entries will not complete the Post Process and be locked in a Pending State. This can also cause items from being able to be post processed and pending items to build up.
Ok so I have more thousands and thousand of archived items that ARE LOCKED ON PENDING STATE ? How to solve that ?
My other question is what exactly I need to backup up to archive the items correctly. I know that I need to backup up the tables, and already configured that in NetBackup, just need to run the backup. But this will solve my problem ? Backup just the SQL tables ? Or I need to backup the Vault Store Partion ?
Thanks in advance