Endpoint Protection

Hi,

I am not able to install SEP in one system showing error Pending system restart.

I am restart system but showing same error.

Try to check

 Open registry and go to 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
hight light Session Manager on the right hand side delete the value 
PendingFileRenameOperations

Also delete the same value from
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet001\Control\Session Manager\PendingFileRenameOperations

then run the install...without rebooting the PC

Check this thread

https://www-secure.symantec.com/connect/forums/alleged-pending-system-changes-require-reboot-errors-endpoint-installer

https://www-secure.symantec.com/connect/forums/still-shows-pending-reboot

https://www-secure.symantec.com/connect/forums/pending-system-changed

Installer Information - "Symantec Endpoint Protection has detected that there are pending system changes that require a reboot." when trying to install SEP 11.0 on Windows 7

http://www.symantec.com/business/support/index?page=content&id=TECH95608

To solve this issue, follow one of the options below:

Primary Solution:
 

1. In the registry, navigate to:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\

2. Back up the registry key.

3. Delete the PendingFileRenameOperations registry value from the right pane.

4. Install the software without restarting the computer first (Restarting the computer may result in the registry key being placed back in the registry before installation.)

5. Restore the registry key from the backup location.

Note: If you do not find the PendingFileRenameOperations registry value in the location above, this error message can be generated if the PendingFileRenameOperations registry value exists in the following location(s):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentSetXXX\Control\SessionManager\


Secondary Solution:

1. Look at the registry value to see what applications are pending.

2. In the registry, navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations

3. Locate all entries with a status of "Pending."

4. Rename the value of that entry, placing a "2" on the end of PendingFileRenameOperations.

5. Restart the computer.
 

Agree with above comments. try the same.

Reinstall the Windows , I am sure that would help.

Hi,

Could you please provide following information.

1) Operating System details where SEP is failing to install.

2) SEP version details

3) Trying to deploy managed SEP client or unmanaged SEP client?

Thanks all of you my problem are resolved after Follow manish007 Solution.